Refund Policy
Last updated 4 October 2026
Loophype is paid in advance and priced per job, so we keep refunds simple: there aren't any, except to fix our own mistakes.
1. All sales are final
Subscriptions, add-ons, top-ups and credits are non-refundable, including partial billing periods, unused or expired credits, downgrades, and results you are unhappy with. AI providers charge us the moment a job runs, which is why every job shows its credit price before you run it.
2. Cancelling
You can cancel at any time from Billing. Nothing more is charged after that, and your plan, its limits and its credits stay available until the end of the period you have paid for.
3. Mistakes on our side
If we charge you by mistake, for example twice for the same thing or after you cancelled, write to usmanokayani@gmail.com within 30 days with the invoice number, and we will correct it.
4. Disputes and chargebacks
Please write to us before going to your bank: we answer billing questions within two business days. Disputing a valid charge suspends the workspace while the dispute is open, as our Terms of Service explain.
5. Your legal rights
Where the law of your place of business gives you a right that cannot be excluded, this policy does not take it away.